Privacy policy

The Peel Institute Company Limited ("The Peel", "we", "us", or "our") is a UK-registered charity (no: 1068155) and a private company limited by guarantee (no: 03389572) working with and connecting all those living and working in Clerkenwell and surrounding areas, to enhance the well-being and life experience of the whole community.

We are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Important information and who we are

The Peel is the data controller responsible for your personal data.

Contact Details:

  • The Peel, 3 Corners Centre, Northampton Road, London, EC1R 0HU 

  • Phone: 020 7837 6082 

  • Data Lead:  Paddy Radcliffe, CEO (paddy@thepeel.org.uk).

What information we collect, use, and why

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: Name, date of birth, gender, and ethnic background (for diversity monitoring). 

  • Contact Data: Email address, postal address, and telephone numbers. 

  • Wellbeing Data: Information related to mental health projects or surveys 

  • Financial Data: Bank account or payment card details (processed securely via third parties for donations/purchases). 

  • Technical Data: IP address, browser type, and usage data from our website. 

  • Media Data: Photos or videos taken during community events (where consent has been granted). 

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use it for:

  • Service Delivery: Enrolling you in one or more of our activities

  • Communication: Sending updates about our community activities or newsletters (with your consent). 

  • Fundraising: Processing donations and Gift Aid claims.

  • Reporting: Creating anonymised reports for our funders and government grants to prove the impact of our work. 

  • Safety: Safeguarding our beneficiaries and complying with legal obligations.

Lawful Basis for Processing

We rely on the following legal grounds:

  1. Consent: For marketing and the collection of Special Category data (e.g., health or ethnicity).

  2. Contract: Where we need to perform a contract we have entered into with you.

  3. Legal Obligation: Where we need to comply with the law (e.g., Gift Aid records). 

  4. Legitimate Interests: For our internal administrative purposes or to improve our community services, provided your rights do not override those interests.

Data Sharing and Transfers

We do not sell or rent your data. We may share information with: 

  • Service Providers: Third parties who provide IT, system administration, or payment processing (e.g. Stripe, Mailchimp).

  • Funders/Partners: Anonymised data shared with local authorities or grant providers for impact reporting.

  • Emergency Services: If we believe there is a risk to your life or the life of others.

Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. 

We retain your data only as long as necessary. For example: 

  • Financial records: 6 years for tax/audit purposes. 

  • Activity registrations: For the duration of your involvement plus a standard 3-year archival period, unless a legal requirement dictates otherwise.

Your Legal Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your personal data ("the right to be forgotten"). 

  • Object to processing or request restriction of processing.

  • Withdraw consent at any time. 

To exercise these rights, please contact us using the details above.

Third-Party Links and Cookies

Our website may include links to third-party websites (e.g., social media or partner organisations). Clicking on those links may allow third parties to collect data about you. We also use cookies to improve your browsing experience; you can manage these via your browser settings.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

This privacy notice was created in May 2026.  We will review and update the notice from time-to-time and will inform you if we do so.